Privacy Policy

Last updated: December 28, 2024

1. Introduction

Welcome to ReelsBear, a platform for managing and sharing short-form videos across multiple social media platforms. This Privacy Policy outlines how we handle your data and protect your privacy. At ReelsBear, we collect and process your data to provide our video management and cross-posting services. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

2.1 Account Information

• Email address and password for your ReelsBear account • Social media platform access tokens and credentials • Profile information such as display name and avatar • Billing information if you subscribe to our paid plans

2.2 Content Data

• Videos you upload to our platform • Video metadata (titles, descriptions, hashtags) • Posting schedules and preferences • Analytics data about your content performance

2.3 Usage Data

• Log data and device information • IP addresses and browser information • Usage patterns and feature interactions • Error reports and performance data

3. How We Use Your Information

We use your information to: • Process and distribute your videos to selected social media platforms • Maintain and improve our service • Provide customer support • Send service updates and important notifications • Analyze usage patterns to improve our features • Prevent fraud and ensure platform security

4. Data Sharing

We share your information with: • Social media platforms you choose to connect with • Cloud service providers for video storage and processing • Analytics providers to measure service performance • Payment processors for handling subscriptions We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including: • Encryption of data in transit and at rest • Regular security audits • Access controls and authentication • Secure cloud infrastructure While we take these precautions, no online service is completely secure.

6. Your Rights

You have the right to: • Access your personal data • Correct inaccurate data • Delete your account and associated data • Export your data • Opt-out of marketing communications Contact privacy@reelsbear.com to exercise these rights.

7. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our platform.

8. Contact Us

For privacy-related questions or concerns: Email: privacy@reelsbear.com We typically respond within 2 business days.